Beth Agen
Assistant Professor of Management
Office
304 Mannerheim
Contact
Beth.Agen@finlandia.edu
906-487-7221
Joined Finlandia
2020
Education
Bachelor of Arts, 1987, Media-Communications, St. Norbert College
MBA, Leadership, 2012, Liberty University
Current Courses
BUS 138 Fundamentals of Business
BUS 271 Principles of Management
BUS 381 Human Resource Management
BUS 386 Organizational Behavior
HCM 426 Healthcare Finance
HCM 499 Healthcare Management Capstone Project
Biography
Beth Agen is an Assistant Professor of Management in the International School of Business.
Beth has more than 15 years of experience in healthcare leadership and more than 20 years of experience in Management. Most recently, she worked for UP Health System – Portage, as the Senior Director of Regulatory Affairs, where she was responsible for the overall coordination, direction, evaluation, and performance of the regulatory and corporate compliance programs, including financial and regulatory standards based on federal program/legal requirements, claims management, and the complaint/grievance process. Before that, she served as Director of Human Resources, Risk, and Compliance for Norwalk Community Health Center, a Federally Qualified Health Center in Norwalk, CT, Chief Performance Officer of PhysicianOne Urgent Care in Brookfield, CT, and Executive Director of Newtown Youth and Family Services, Sandy Hook, CT.
A native of Ontonagon, Michigan, Beth holds a Bachelor of Arts in Media Communications from St. Norbert College in DePere, Wisconsin, and an MBA with a concentration in Leadership from Liberty University. In her spare time, Beth likes to hang out with her husband, Brian, and their dogs. She prolifically paints pictures of Lake Superior and the Upper Peninsula sky.
Areas of Interest / Speciality
Healthcare
Human Resources
Business Administration
Organizational Leadership
Results-based Accountability
Favorite Quotes
"Never for the sake of peace and quiet deny your convictions." ~ Dag Hammarskjold
"The Heights By Great Mean Reached and Kept Were Not Attained by Sudden Flight, but They While Their Companions Slept, Were Toiling Upward in the Night." ~ Henry Wadsworth Longfellow
"Madness is just what genius looks like to a tiny mind." ~ Steven Moffat
"First things first - but not necessarily in that order." ~ The Doctor
Professional Memberships
American Hospital Association
American Society for Healthcare Risk Management
Anti-Terrorism Advisory Council at the United States Attorney’s Office for Western District of Michigan
Harvard Business Review Advisory Council, an opt-in research community of business professionals
Health Care Compliance Association
Mensa
Michigan Society of Healthcare Risk Management
National Association of Women MBAs
Urgent Care Association of America
Workforce Magazine Business Intelligence Board
Certifications
Certified in Healthcare Compliance (CHC)
Certified Professional in Healthcare Risk Management (CPHRM)
Certified Professional in Patient Safety (CPPS)
Conference Presentations
“Hardwiring compliance,” April 2021, Healthcare Compliance Association, 25th Annual Compliance Institute, Virtual
“Metrics-driven management,” April 2015, Urgent Care Association of America’s 2015 National Convention, Chicago, Illinois
“Scorecard approach to engaging and influencing provider and staff behavior,” April 2015, Urgent Care Association of America’s 2015 National Convention, Chicago, Illinois
“Assessing employee performance,” April 2013, Urgent Care Association of America’s 2013 National Convention, Orlando, Florida