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TRiO Student Support Services Helping Students Online

April 3, 2020

This week on Finlandia Fridays, host Anastazia Hartman gave Director of TRiO Student Support Services, Cindy Cowell a call to discuss what TRiO SSS is doing for FinnU students while they are no longer on campus. The pair spoke about what TRiO is, how they assist students and what the transition from face-to-face to online learning has been like. 

“All of the tutoring we did face-to-face, now has a canvas page so there is a great tool to use to post resources and communicate really quickly with the students,” said Cowell. “The tutors take attendance, they know what students come to learning labs. We advertise to students when our tutors have an hour available. We have email lists set up of all the students in all the different classes. So by class we will email and let them know they can pop in at this zoom and someone will be available.”

The TRiO staff has been working diligently to make sure a student’s experience is as similar to in-person as possible. From sticking to traditions like Popcorn Wednesday to having a permanent zoom call open Monday through Friday for students, faculty, and staff to drop by just like they would when on campus. The TRiO Staff weekly, spends 80-95 hours helping students online to make sure they are receiving the support they need, whether it is tutoring, working with their students or helping other FinnU students succeed for the remainder of this academic year.

For more information on how to sign up for  Zoom Online Tutoring Session, Tutoring and Learning Labs head to finlandia.edu/coronavirus. TRIO SSS staff would like it to be known that they are ready to serve students. They can be contacted through email, Zoom meetings, and over the phone.

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