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Academic Specialist for TRiO Student Support Services

Posted: July 15, 2022

Title:                                          Academic Specialist
Department:                           TRiO Student Support Services
Supervisor:                             Project Director for TRiO Student Support Services
Category:                                Staff
Status/Type:                          Full-time (11-month)/Administrative-Exempt

Position Summary:
The Academic Specialist provides academic assistance and services to participants of a federally funded educational opportunity program that annually serves 180 low-income, first generation and disabled students in the areas of academic support, career guidance, personal counseling, and financial aid assistance. The Academic Specialist meets with students regularly to make tutoring appointments and to monitor their grades throughout the year. The Academic Specialist is responsible for coordinating the project files, database and data integrity used in preparing and submitting required annual performance reports. In addition, the Academic Specialist supervises student assistants and coordinates the project’s and copy center services.

Essential Responsibilities:
1. Promote student retention and graduation by meeting and working closely with project participants to develop and implement IAP plans, assign tutoring, while monitoring students’ academic progress for fall spring and summer semesters.
2. Collect, maintain, review and analyze data regarding student academic progress, tutoring and other project services provided.
3. Provide feedback to the director concerning student needs and outcomes
4. Assist with the identification, recruitment and selection of project participants.
5. Create and audit physical files for completion to ensure all application material, supporting documents are current and complete.
6. Assist director in the compilation, documentation and submission of all required Federal and university reports
7. Assisting in identifying, developing and evaluating project services to meet our goals and objectives.
8. Assist in identification of and develops programs for academic remediation and assessment.
9. Assist with project evaluation and implementation of modifications accumulated from the results.
10. Directs students to resources within the university that provide assistance in identifying academic majors and course selection.
11. Works with staff to develop, coordinate and implement program activities and community service projects.
12. Development of program publications.
13. Supervises student assistants including recruitment, training oversight and evaluation.
14. Manage the computer lab/ copy center service ensuring machines are in working order and that necessary supplies are in stock.
15. Collaborates with college advisers and specified university offices like financial aid, admissions student accounts registrar student services and disability services which provide essential services to SSS students.
16. Monitor and revise the approved grant budget consistent with federal regulations and the objectives and scope of the approved grant.
17. Maintain time and effort records for tutoring staff
18. Assist with updating and maintaining the SSS website.
19. Attend staff meetings and attend professional development training regarding TRiO ` programs.
20. Support institutional identity and mission of Finlandia University “as a learning
community dedicated to academic excellence, spiritual growth, and service”

Required Qualifications:
1. Associates degree in office technology, business, accounting, or closely related field
2. Two to four years of previous experience in working with computers, common software packages, database applications, and accounting methods
3. Knowledgeable of general office management practices
4. Familiarity with current trends in technology and related machines
5. Excellent interpersonal communication skills
6. Strong written and oral communication skills
7. Solid organizational and management skills, with ability to prioritize
8. Sensitivity to and familiarity with the social, economic, and cultural background of low- income, first generation, and disabled students
9. Unwavering commitment to and understanding importance of ensuring confidentiality
10. Adaptable to a dynamic environment characteristic of an institution experiencing enrollment growth and program development

Desired Qualifications:
1. Bachelor’s degree in office technology, business, accounting, or closely related field
2. Design and publishing skills, including familiarity with Canva, Adobe Photoshop and Illustrator software applications
2. Knowledge of federal regulations governing Department of Education programs
3. Experience with budget management

Application Procedure:

E-mail cover letter, resume, and three (3) professional references to:

Terri Olsen
Director of TRIO Student Support Services
Finlandia University
601 Quincy Street
Hancock, MI   49930


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