Students in field

Enrollment Officer

Posted: August 28, 2017

Title:                              Enrollment Officer
Department:               Admissions
Supervisor:                 Director of Admissions
Category:                    Staff
Status/Type:              Full-time (12 month)/Administrative-Non- Exempt

Position Summary:  The Enrollment Officer is responsible for acting as a liaison between the university and prospective students and their families.  This position requires an individual who can work independently in recruiting students and in collaboration with program chairs and faculty deans.  The Enrollment Officer is a professional representative of the university and is expected to conduct himself/herself in a manner consistent with the university’s desire to promote a positive image and provide quality student service.  The Enrollment Officer actively participates in marketing the university and working with a variety of campus departments.  Other duties determined necessary to maximize student enrollment and retention will be assigned.

Required Qualifications:

  1. Bachelor’s degree or equivalent professional experience
  2. Good driving record and valid driver’s license
  3. Successful experience in sales, marketing, and communications
  4. Strong interpersonal, communication, presentation, organizational, and computer skills
  5. Strong work ethic, integrity, and a positive attitude
  6. Ability to work a flexible schedule, including evenings and weekends as required
  7. Availability to travel locally, regionally, and nationally as required
  8. Adaptable to a dynamic environment characteristic of an institution experiencing enrollment and program growth and program development

Desired Qualifications:

  1. Master’s degree and/or evidence of further professional development
  2. Previous experience working in a university admissions office
  3. Previous work experience as an educator in a primary, secondary, or collegiate setting
  4. Proven track record building relationships with educators in local, regional or national school systems
  5. Event planning experience
  6. Knowledge of financial aid policies and procedures

Essential Responsibilities:

  1. Assist the Admissions Department with implementation of the student recruitment portion of the university’s marketing strategic plan in a way that translates the university’s mission and vision statements into sound student recruitment strategies
  2. Assist the intercollegiate Athletic program coaching staff with recruitment, enhancing the process to continue the enrollment growth of quality student athletes
  3. Assist in the recruitment and processes of international admissions
  4. Perform administrative duties including development and completion of progress reports for the Director of Admissions
  5. Accommodate a fluctuating working schedule that may include both evening and weekend responsibilities
  6. Manage the recruitment activities for academic departments/programs by traveling to and attending college fairs and other recruitment events, and by visiting high schools as a representative of the university
  7. Plan recruitment activities and other special events in collaboration with deans, program chairs, faculty, and staff to ensure quality representation of the university’s programs
  8. Plan and develop travel itineraries and corresponding details necessary for attending recruitment events, including flight arrangements, car rentals, and lodging arrangements.
  9. Collect and prepare proper documentation for reconciliation and reimbursement of expenses
  10. Communicate with assigned prospects and applicants by calling, writing, e-mailing, and arranging on-campus visits
  11. Guide students through the entire college application process, including application completion, gathering required documents, proctoring entrance assessment tests, completing financial aid files, explaining payment planning options and student billing procedures, arranging orientation to student programs, and assisting new students with course selection forms
  12. Work with deans, program chairs, faculty, and staff to assist in the retention of current students, explaining procedures to students, and serving as a liaison between students and faculty for all areas relevant to student retention
  13. Recommend institutional scholarship awards based on academic qualifications of student applicants
  14. Participate as an active member of university committees, as requested
  15. Complete additional tasks as assigned by the Director of Admissions
  16. Adhere to university policies and procedures
  17. Work collegially and professionally with students, employees, and external university constituents
  18. Demonstrate support for and engagement with Finlandia’s strategic vision to become more fully a whole learning community accompanying the whole student toward a whole life.
  19. Perform other duties as required






As a learning community Finlandia University recognizes and affirms the dignity and worth of all people and cultures.  We will strive to provide an institutional climate that does not perpetuate or tolerate forms of discrimination.  We are committed to recruiting, developing and retaining a qualified and diverse faculty, staff and student body.

Finlandia University does not discriminate on the basis of race, color, national origin, sex/gender, age, disability, religion, veteran status, familial status, height, weight, socio-economic status,  sexual orientation, genetic information, or any other category protected by applicable law in admissions, employment, athletics, programs, and activities. The following person(s) has been designated to handle inquiries regarding the non-discrimination policies or gender equity concerns: Karin Van Dyke, Title IX Coordinator, (906) 487-7344,





Application Procedure

E-mail a letter of application addressing qualifications for the position along with a resume:

Collin Saint-Onge
Director of Admissions
Finlandia University
601 Quincy St.
Hancock, MI 49930